Refunds & Refund Policy
Confirmation and Cancellation Terms
- Management reserves the right to cancel any order due to unforeseen circumstances. In such cases, the payment will be refunded within 10 working days.
- Once the payment is made, order amendments are not permitted.
- Customers may cancel their orders within 24 hours of the order date/time. A cancellation fee of 25% of the order amount will be applied, and the remaining balance will be refunded within 10 working days.
Claim Terms
- Refunds are applicable only for damaged or defective products.
- Claims must be reported within 24 hours of delivery with proof of damage.
- Refund processing may take 5-7 business days.